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535 Incorrect authentication data + EXIM + cPanel

Every 5 minutes this e-mail report Exim has restarted:

================================================== =====

exim failed @ A restart was attempted automagically.
Service Check Method: [tcp connect]

Failure Reason: TCP Transaction Log:
<< 220-serverX.xxx-xxxxxxxx.net ESMTP Exim 4.69 #12008 14:58:20 +0000
<<
<<
>> EHLO localhost
<< 250-serverx.xxx-xxxxxxxxxxx.net Hello localhost [127.0.0.1]
<<
<<
<<
<<
<<
>> AUTH PLAIN AF9fY3BhbmVsX19zZXJ2aWNlX19hdXRoX19leGltX19IY3VsTE dXcFpDNU1XM1c2OVU4dmdGSUlyQllwcHpuSVJwQVllYXhlVlh5 VU1FRmx5Slg0YVlVV2JEbkJYcmpVAHBFTlh0eGtMdkNsRkJvZ3 ROd0xZVVhTNlNWRlBHMUR6VEZBTG1naUFzQTc4Y0FlMW5HaHI4 VXBoa1R0N1FJa0U=
<< 535 Incorrect authentication data
exim: ** [535 Incorrect authentication data != 2]

Cmd Service Check Raw Output:

Here is the fix.

go to /var/cpanel/serviceauth/

remove the directory exim

cd /var/cpanel/serviceauth/
rm -rf exim

Restart Cpanel.
/etc/rc.d/init.d/cpanel restart

The folder exim will be recreated…

that should fix the issue.

5 Comments »

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1. This didn’t recreate the folder for me…

   Comment by Steve — July 1, 2009 #

2. try resetting password

   Comment by michael — July 21, 2009 #

3. Worked for me.

   Thanks!

   Comment by Macon Gravlee — September 19, 2009 #

4. very thnk you……..its work 4 me

   Comment by philip — October 28, 2009 #

5. /etc/rc.d/init.d/exim restart

   this will create the folder there.

   Comment by Shameer — August 15, 2010 #

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