535 Incorrect authentication data + EXIM + cPanel

March 20, 2009 | In: Cpanel, exim

Every 5 minutes this e-mail report Exim has restarted:

================================================== =====

exim failed @ A restart was attempted automagically.
Service Check Method: [tcp connect]

Failure Reason: TCP Transaction Log:
<< 220-serverX.xxx-xxxxxxxx.net ESMTP Exim 4.69 #12008 14:58:20 +0000
<<
<<
>> EHLO localhost
<< 250-serverx.xxx-xxxxxxxxxxx.net Hello localhost [127.0.0.1]
<<
<<
<<
<<
<<
>> AUTH PLAIN AF9fY3BhbmVsX19zZXJ2aWNlX19hdXRoX19leGltX19IY3VsTE dXcFpDNU1XM1c2OVU4dmdGSUlyQllwcHpuSVJwQVllYXhlVlh5 VU1FRmx5Slg0YVlVV2JEbkJYcmpVAHBFTlh0eGtMdkNsRkJvZ3 ROd0xZVVhTNlNWRlBHMUR6VEZBTG1naUFzQTc4Y0FlMW5HaHI4 VXBoa1R0N1FJa0U=
<< 535 Incorrect authentication data
exim: ** [535 Incorrect authentication data != 2]

Cmd Service Check Raw Output:

Here is the fix.

go to /var/cpanel/serviceauth/

remove the directory exim

cd /var/cpanel/serviceauth/
rm -rf exim

Restart Cpanel.
/etc/rc.d/init.d/cpanel restart

The folder exim will be recreated…

that should fix the issue.

mm
Hi All… I have been working the IT Industry since last ten years… Specialized in Linux, Cloud Infrastructure and Solution Design.
On the hobby friend, I do research on IOT, Micro-controllers, Electronics etc.
Music is my passion..Connect me on..

5 Responses to 535 Incorrect authentication data + EXIM + cPanel

Avatar

Steve

July 1st, 2009 at 12:32 am

This didn’t recreate the folder for me…

Avatar

michael

July 21st, 2009 at 3:08 pm

try resetting password

Avatar

Macon Gravlee

September 19th, 2009 at 3:13 am

Worked for me.

Thanks!

Avatar

philip

October 28th, 2009 at 5:01 am

very thnk you……..its work 4 me

Avatar

Shameer

August 15th, 2010 at 11:18 pm

/etc/rc.d/init.d/exim restart

this will create the folder there.

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mm
Presoon John

Hi All... I have been working the IT Industry since last ten years... Specialized in Linux, Cloud Infrastructure and Solution Design.
On the hobby friend, I do research on IOT, Micro-controllers, Electronics etc.
Music is my passion..Connect me on..

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